ABOUT 2 WAY TENANCY
2 Way Tenancy Solutions CIC is a local social enterprise supporting tenants and landlords across Gateshead, Newcastle, South Tyneside, and Sunderland. For the past three years, we’ve worked with referrals from both social and private landlords to reduce rent arrears, avoid evictions, and prevent homelessness.
Proven Impact
We’re proud of our strong track record. In 2017, working with Gateshead Housing Company, we achieved a 98% success rate in preventing evictions with only one eviction following our intervention. Currently we sit at a 95% success rate.
What We Offer
We provide practical, person-centred support tailored to each tenant's situation. Our services include:
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Face-to-face tenant interventions and support
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Help managing rent arrears
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Guidance with Welfare benefits.
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Tailored tenant training and coaching
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Mediation between landlords and tenants
Our solutions-focused approach helps tenants stay in their homes and helps landlords protect their investments.
Supporting Landlords Too
We understand that all landlords, whether social or private, work within tight budgets. That’s why our services are designed to provide real value and long-term savings:
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Reduced rent arrears
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Fewer costly evictions
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More sustainable tenancies
We believe that by working together, we can create stronger communities and better outcomes for everyone involved.
Our Outcomes
Outcome 1: Homelessness reduction
Outcome 2: Reduce evictions and housing voids
Outcome 3: Reduce tenancy rent arrears and build tenants skills in managing money and increasing their financial capability
Outcome 4: Provide preventative measures to new tenants by offering training to help them understand the benefits system, manage their home budget and manage rent payments
Outcome 5: Engaging hard to engage tenants who are at risk of falling through the cracks of the system. These vulnerable groups include care leavers, ex-service personnel and those with mental health, drug and/or alcohol issues.
Needing help? Contact us
We are here to assist. Contact us by phone, by email or by filling out the form.