top of page
2 Way Tenancy Solutions Logo

2 Way Tenancy Solutions CIC

We resolve landlord and tenant issues.
SERVICES
Helping landlords and tenants with evictions and more...

2 Way Tenancy Solutions CIC is a local social enterprise that works with tenants from social housing providers and private landlords tenants, in Gateshead, Newcastle, South Tyneside and surrounding areas to reduce rent arrears, support them to set up electronic payments for their rent and avoid eviction or becoming homeless.

We provide a range of solutions including face to face tenant interventions, training and support and help with understanding and setting up of welfare benefits.

2 Way Tenancy Solutions partners with Private & Social Housing Landlords across Gateshead, Newcastle, South Tyneside, and surrounding areas to deliver meaningful, long-term benefits for both housing providers and their tenants.

Our mission is to improve tenancy sustainability, reduce evictions, and enhance tenant wellbeing through early intervention, education, and tailored support.

  • Engage directly with tenants to prevent evictions, homelessness, and costly housing voids

  • Reduce rent arrears while building tenants’ financial capability and confidence

  • Provide early intervention for new tenants, including practical training on:

    • Navigating the benefits system

    • Budgeting effectively for household costs

    • Understanding and managing rent payments

Over the past twelve years, we have achieved a 95% success rate in preventing evictions among tenants referred to us by social housing providers.

Tenants​

2 Way Tenancy Solutions works with tenants referred by social housing providers and private landlords across Gateshead, Newcastle, South Tyneside, and surrounding areas.

We provide practical, hands-on support to help tenants:

  • Reduce rent arrears

  • Set up and manage electronic rent payments

  • Avoid eviction and homelessness

Our tailored approach includes:

  • Face-to-face tenant interventions

  • Financial and tenancy skills training

  • Support with the transition to Universal Credit

By offering timely, personalised solutions, we help tenants sustain their tenancies and give landlords the confidence of long-term, stable occupancy.​

OUR TEAM

2 Way Tenancy Solutions CIC is a local social enterprise that has been working with tenants referred from social and private landlords for the past 12 years in Gateshead, South Tyneside and Newcastle. Get to know our team. We are here to help.

Funders [Autosaved].jpg
OUR PARTNERS & FUNDERS
Needing help? Contact us

We are here to assist. Contact us by phone, by email or by filling out the form.

Thanks for getting in touch. We will respond within 48 hours. Thanks.

2 Way Tenancy Solutions CIC © 2026.

 

Greenesfield Business Centre 

Mulgrave Terrace

Gateshead

NE8 1PQ

Tel: 0191 490 9407 

Email: advice@2waytenancy.co.uk

  • Facebook
  • X
  • Black LinkedIn Icon
  • YouTube
_Highly Commended - OUTSTANDING SOCIAL ENTERPRISE AWARD.png
bottom of page